Frequently Asked Questions
What types of stationery products do you offer?
We offer a wide range of stationery products including notebooks, diaries, pens, pencils, art kits, and school stationery items. We have various brands on offer as well –Classmate, DOMS, Faber-Castell, Luxor, Uni and others. Our collection includes unique, cute, and beautiful stationery to meet all your needs.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
What is your return policy?
You can return items within 10 days of receipt for a full refund or exchange. Items must be unused and in their original packaging. Contact our customer service to initiate a return.
How can I contact customer service?
You can reach our customer service team at info@thewhitenotebook.com Please reach out to us with any questions or concerns you may have.
Do you offer wholesale stationery?
Yes, we provide wholesale stationery online. Reach out to our customer service team at info@thewhitenotebook.com for more information on bulk orders and pricing.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways.
