Terms of Service

1. Acceptance of Terms By using our website, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website. 

2. Eligibility To use our website, you must be at least 18 years old or have the consent of a guardian. By using our website, you represent and warrant that you meet these eligibility requirements. 

3. Account Registration 

  • Account Creation: To access certain features of our website, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account information updated. 
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account. 

4. Use of Website 

  • License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. 
  • Prohibited Activities: You agree not to engage in any activities that: 
  • Violate any applicable laws or regulations. 
  • Infringe upon the rights of others. 
  • Interfere with or disrupt the operation of our website. 
  • Use automated means to access our website. 
  • Attempt to gain unauthorized access to any part of our website. 

5. Product Information and Availability 

  • Accuracy: We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. 
  • Availability: Product availability and prices are subject to change without notice. We reserve the right to discontinue any product at any time. 

6. Orders and Payments 

  • Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason. If we reject your order, we will notify you and refund any payment you have made. 
  • Payment: You agree to provide accurate and complete payment information. By submitting payment information, you authorize us to charge the specified amount to your payment method. 
  • Taxes: You are responsible for any applicable taxes on your purchase. We may collect and remit taxes as required by law. 

7. Shipping and Delivery 

  • Shipping: We offer various shipping options. Shipping charges and estimated delivery times are provided at checkout. Delivery times are estimates and may vary. 
  • Risk of Loss: Risk of loss and title for products pass to you upon our delivery to the carrier. 

8. Returns and Refunds 

  • Return Policy: You may return items as per our return policy for branded and unbranded products. Items must be unused and in their original packaging. Personalized or custom items and items marked as final sale are not eligible for return. 
  • Refund Process: To initiate a return, contact our customer service. Refunds will be processed within 7-10 business days of receiving the returned items. 

9. Intellectual Property 

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of The White Notebook or its licensors and is protected by intellectual property laws. 
  • License: You may not use, reproduce, distribute, or create derivative works from our content without our express written permission. 

10. Limitation of Liability 

  • Disclaimer: Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. 
  • Limitation: To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any damages arising from your use of our website or products. 

11. Indemnification You agree to indemnify, defend, and hold harmless The White Notebook, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our website or violation of these Terms of Service. 

12. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. 

13. Dispute Resolution 

  • Arbitration: Any disputes arising out of or relating to these Terms of Service, or your use of our website shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. 
  • Venue: The arbitration shall be conducted in Noida, Uttar Pradesh, India. 
  • Exception: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters related to intellectual property or unauthorized access to the website. 

14. Changes to Terms We reserve the right to update or modify these Terms of Service at any time. Your continued use of our website after any changes constitutes your acceptance of the revised terms. 

15. Contact Us If you have any questions about these Terms of Service, please contact us at info@thewhitebook.com.  

Thank you for choosing The White Notebook. We value your trust and strive to provide you with the best stationery products and service.